Top Negotiation Techniques for Game-Changing Deals
Whether you are a manager or individual contributor, you need to negotiate all the time to get things done. Effective Negotiation Skills will help in a wide range of contexts such as dealmaking, resolving conflicts, corporate team building, contracts, handling disputes, employee compensation, business acquisitions and sales. A good negotiator would aim towards a 'win-win' approach in which both parties walk away with a positive feeling about achieving their goals.
This workshop will share with you simple and powerful techniques based on the GENIE toolkit to help you gain confidence when negotiating with internal stakeholders and external customers. With the interactive exercises and hands-on practice with professional feedback, it will help you turn face-to-face confrontation into an all-win result for everyone
Workshop Benefit: Getting to a 'Yes' in Every Negotiation!
Negotiation is an especially crucial skill in today's business environment. It like a game of chess. Each move should be designed to set up not only your next move, but several moves down the line. In this 1 day workshop, you will definitely walk away enlightened, enabled and empowered. You will learn:
Target Audience/Who Should Attend
Anyone ranging from a manager to an individual contributor, from all levels of a business
1. Awareness and reflection
2. Introduction of GENIE toolkit to negotiate for an all-win result
Tool 1: Goals - types of negotiation goals
Tool 2: Engage
Tool 3: Negotiate - negotiation strategies and tactics
Tool 4: Influence
Tool 5: Ensure
3. Business simulation
4. Closing circle
5. Evaluation and certificate presentation
Meet the Industry Expert: Ms Maxine Teo
Maxine Teo is a tri-lingual corporate trainer, facilitator and speaker with a passion for colourfully impacting and inspiring lives. With over 20 years of training experience working with diverse teams across Asia, Maxine has a knack of turning complicated concepts into practical applications. She is one of the most prolific trainers in Asia, having successfully completed more than 1000 days of trainings over 30 cities around the world.
Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her solutions in the three languages seamlessly to help her clients achieve their highest level of understanding.
Her clients have benefited from her cross-industry insights and sharing of best practices. She has many repeat clients including private banks like UBS, Credit Suisse, DBS, OCBC, UOB, Standard Chartered Bank, Bank of East Asia, Bank of China, Shanghai Pudong Bank, China Construction Bank, HSBC, Citibank; insurance companies like TaiKang Insurance, MSIG Insurance, Generali Insurance, NTUC Income; telco companies like MobileOne, Alcatel Lucent; motor car companies like BMW Asia; pharmaceutical and chemical companies like BASF, Menarini, Johnson Matthey, FMC, Abbot Laboratories; government institutions like Singapore Prisons, MINDEF, IE Singapore, WDA and retail giants like Philips and Courts.
Coming from many years of working in the financial services industry, Maxine shares her experience and knowledge in Relationship Management topics like Effective Communication, Cross Cultural Awareness, Managing Virtual teams, Business Etiquette, Advisory Sales (B2B & B2C), Negotiation Skills, Presentation Skills, Time and Stress Management and Customer Service Excellence. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance, real estate and retail.
Maxine graduated with merit from National University of Singapore with a Bachelor of Business Administration. She holds a Professional Diploma in Training & Development, a Professional Certificate in Designing & Facilitating Experiential Learning and accreditations in various psychometric tools like True Colors and DISC behaviour profiling.
A renowned local training institution has awarded Maxine with the coveted title of “Trainer of the Year” for two years in a row in 2013 and 2014, and the “Star Trainer 2015” award in recognition for her excellent work delivered to its corporate clients. What further sets her apart from most trainers in the industry is her ability to connect with her audience instantly with her authenticity and personal energetic style.