User Experience (UX): The Ultimate Guide to Usability and UX

Get a job in UX and build your user research and UX design skills with this hands-on user experience training course.
2011 ratings, 10297 students enrolled
Instructed by David Travis Design
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$204.99
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  • Lectures 140
  • Video 13 hours
  • Skill Level All Levels
  • Languages English (UK)

Course Description

New content added: April 2018.

Kick start your career in user experience with this 12-hour, online, video training course.

Gain hands-on practice in all the key areas of UX — from interviewing your users through to prototyping and usability testing your designs.

Build a UX portfolio to boost your job prospects as you complete five real-world sample projects.

Gain industry-recognised certification by preparing for the BCS Foundation Certificate in User Experience.

UX Mastery reviewed dozens of online courses in UX, but they gave just one course 10/10: this one.

Build Your UX Portfolio As You Work Through 5 User Research and Design Projects.

The sample projects in the course include:

  • Find my pet: a product that allows people to track down wayward pets who have got lost.
  • Tomorrow’s shopping cart: a device that lets customers find any product in a supermarket.
  • Gift Giver, a gift recommendation system based on an extremely accurate product recommendation technology.
  • The Citizen Journalist: a system that will allow ordinary people to film events, take photographs, write a story and create a crowdsourced, online newspaper.
  • The Digital Postcard, an app that will allow users to create and send their own postcard, either by using a photograph they have taken on their phone, or by selecting a professionally taken image of a local beauty spot.


A career in User Experience is one of the most rewarding and challenging jobs in the technology sector. This online training course will give you the background you need to get started.

Prepare for the BCS Foundation Certificate in User Experience.

This course covers the comprehensive syllabus for the BCS Foundation Certificate in User Experience and contains 90 multiple-choice quiz questions to test your knowledge and prepare for the exam. You can take the exam (at extra cost) anywhere in the world at a Pearson Vue exam centre.

Free bonus offer!

  • Free bonus #1: A 81-page student workbook packed with design exercises, tutorials on UX methods, templates to record user research observations, stencils for UI prototypes, a detailed reading list and a glossary of terms..
  • Free bonus #2: A 419-page, high quality PDF that contains every slide shown on the course. Print this out, load it on your mobile device or keep it handy on your computer: it's your choice.
  • Free bonus #3: A written transcript of every lecture. Comprising 167-pages and 68,818 words, this document is useful if English isn’t your native language or if you just want a readable and searchable version of the course.
  • Free bonus #4: 90 multiple-choice quiz questions to test your knowledge as you progress through the course.
  • Free bonus #5: Access to our thriving Facebook group where you can network with fellow students, ask questions and submit assignments for peer review.


Download everything. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.

Thousands of user researchers and UX designers have successfully completed this course, and as a result are out there creating great user experiences every day. You can do it, too.

When does it start?

Today! This is a self-paced course, so you can start anytime and view the lectures anywhere. Sign up now and you could be watching the first video in under 5 minutes.

How long will it take?

With over 117 lectures and 9 hours of content, this is an in-depth course. If you allocate 60-90 mins a day, and do all of the activities, it will take 2-3 weeks to complete. And if you want to spread the course out over a longer period, that’s fine too.

Is it for me?

This course is for you if you want to get hands-on practice in all the stages of user experience. Perhaps you’re starting out in the field of user experience. Or maybe you want to transition from your current job role to a career in UX. Whatever your background, you’ll apply your skills to a real world project that will become the first entry in your UX portfolio.

What if I get stuck?

As you move through each of the steps in the design process, you’ll be able to test your knowledge and compare your work with other students so you can see what “good” looks like. I review the course forum every day and I answer all student questions within 24 hours. So if you struggle with any of the material, just ask a question and I'll help you out.

Can’t I learn this stuff from a book?

It’s certainly possible to build your user experience expertise by reading books and blog posts, but that can be a slow process and it makes it hard to see the big picture. With this workshop, it’s you and me together working for a client, and I’m giving you the same tips, the same advice, and sharing the same techniques I’ve learned over the years on hundreds of design projects.

What if I don't like it?

Over 10,000 people have taken this online course and it has over 1200 five star reviews, so I'm confident that you'll love this course. Just in case, I offer a 30-day, no questions asked, money-back guarantee. So sign up today, it's risk free!


Instructor Biography

David Travis, UX consultant and Udemy Outstanding Instructor

I'm on a mission to create more user experience professionals.

Perhaps you'd like a job in user experience. Or maybe you already work in the field but you've never had any formal training. Or maybe you want to improve your skills in one specific area, like usability testing or expert reviews. I've turned thousands of people into user experience designers and researchers and now you can join their ranks by taking my courses on Udemy.

You're probably curious about my background. At 18, I appeared as an extra in the film “Quadrophenia" alongside Sting and Ray Winstone. Despite a critically-acclaimed performance lasting 5 seconds, follow-up offers from Hollywood failed to arrive so I turned to psychology where I gained a BSc and a PhD. Since 1989 I've worked in the fields of human factors, usability and user experience and I've published two books on usability. I'm now a User Experience Strategist at Userfocus, a consultancy specialising in user experience. I'm also an Associate Fellow of the British Psychological Society, a Chartered Psychologist and a member of the User Experience Professionals Association. I'm no longer in contact with Sting or Ray Winstone, whose career trajectories have been somewhat different.

I've provided usability support to top brands like HP, Microsoft, Whirlpool, Orange, Skype, eBay and Yahoo! and I've also consulted with public sector organisations like The Greater London Authority, Her Majesty's Revenue and Customs, UK Government and the World Health Organization.

My students describe me as passionate and technically knowledgeable and students voted me an "Outstanding Instructor" in a Udemy-wide survey .


What are the requirements?

  • You don't need a background in user experience, design or coding to take this course.
  • This is an in-depth course. If you allocate 60-90 mins a day, and do all of the activities, it will take 2-3 weeks to complete.

What am I going to get from this course?

  • Bake UX into your workflow by following a proven, user centred design framework based on the usability standard, ISO 9241-210.
  • Prepare for the BCS Foundation Certificate in User Experience.
  • Plan field visits to end users.
  • Create personas, user stories, red routes and user journey maps.
  • Uncover and describe users’ mental models.
  • Choose appropriate schemes for classifying and organising information.
  • Design and conduct online and offline card sorting sessions.
  • Select appropriate user interface design patterns.
  • Develop cheap, throwaway prototypes to get quick and frequent feedback from your users.
  • Create user interface designs that exploit universal principles of visual design.
  • Design usability tests to measure time on task, success rate and user satisfaction.
  • Moderate a usability test and prioritise the observations.
  • Evaluate the usability of systems by applying usability heuristics.

What is the target audience?

  • Anyone who wants to transition from their current job role to a career in user experience.
  • User researchers or designers who want to build their user experience portfolio by applying their skills to a real world design project.
  • Software developers who want to learn techniques for designing more engaging systems.
  • Project managers and Scrum Masters who want a full lifecycle process for introducing usability into their design project.
  • Interface designers who want to learn methods for testing and evaluating their designs.
  • Web site designers who want to understand the principles of human-centred design.
  • Marketing managers who want to find out about the business and brand benefits of user experience.
  • Business analysts who want quick and effective tools for communicating requirements of users.