Updated on: 20 Oct 2017

Mastering the Psychology of Influence-The First Impression Counts! - Expired

Course type: Workshops & Seminars
Category: Communications & Interpersonal Skills
Registration closing date: 19/10/2017
Provider: STJobs
Fee Type: Non-Funded
Fees: SGD 300.00 before GST
SGD 321.00 after GST
Duration: 1 day
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Course Description

Are you currently a team leader who don’t seem to be able to steer your team forward, inspiring action from everyone? 

Have you often been passed over for the promotion you feel you deserve just probably because you lack sound people skills? 

Or perhaps you are a sales professional or business owner who are not closing as many deals as you desire because you are unable to connect with your prospects effectively?

In this fun-filled and highly-interactive workshop, be equipped with simple tips and tools to connect more effectively with the people at your workplace; convert your prospects into long-term clients and close more deals than you could possibly imagine. 

At the end of the workshop, the participants will be able to:

- Master 5 simple strategies to impress, impact and influence at your workplace
- Gain buy-in to meet objectives and build positive working relationships without having to resort to manipulation and bribing
- Learn questioning tools and uncover subconscious needs and motives of people around you
- Learn different personality styles and adapt to meet their needs
- Build quick thinking skills and become an engaging conversationalist with immediate impact

Training Methodology:

The training involves the following:

  1. Think, Pair and Share with Group Discussions for Experiential Learning
  2. Role Plays by the Participants to bring out the learning lessons
  3. Project Work (live presentation or written) done by the participants just before the end of the training session
  4. Individual presentation before the end of the course by the participant to test their understanding 
  5. Reflections facilitated by the Trainer. Open questions for discussion on how to effectively influence others at the workplace
  6. Feedback from the participants and Trainer’s Debrief Sessions on the next step for the transfer of learning

Who should Attend

Business Owners and Entrepreneurs, HR Managers, Department Managers and Supervisors and employees

Other information

Course Outline

Persuasive influencing – challenges and key characteristics 

  • Learn what is preventing you from achieving good people skills
  • Understand the difference that makes a difference between people who excel in the art of persuasion and people who do not

How to overcome fear of rejection and failure

  • Find out the secrets to breaking out of your own “mental prison”
  • Understanding the power of conditioning
  • Turning fear into feedback for improvement
  • The psychology of influencing and how to achieve positive thinking
  • Secrets to building powerful first and lasting impression with anyone 
  • Learn to connect and establish rapport with anyone whom you have just met within seconds
  • Leveraging on all the 3 different modes of communication for maximum influence- Words, Tonality, Body Language 

Learning to persuade with ease and elegance

  • Introduction to motivation strategy
  • Strategy Elicitation
  • Using Preferred Representational systems (Visual, Auditory, Kinesthetic, Auditory-Digital) to influence and motivate
  • Learning about sub-modalities and syntax 

How to influence people at 5 different levels- Environment, Behaviour, Capabilities, Values, Identity

  • Study of Meta-Programs
  • Learn to build happier and healthier relationships with others at a deeper level
  • Activities to enable skills development in assertive influencing with   colleagues, staff, bosses, clients, internal/external customers etc. 



2 Tea breaks and Lunch will be provided.


A Certificate of Participation will be issued at the end of the workshop.

Contact Us


Jacky Lim

Jacky Lim

Trainer Description:

Jacky Lim is a communications expert and sales coach who help people communicate with influence. Highly valued for his transformational and results-based programs, Jacky has worked with over thousands of individuals in Singapore, Vietnam, Hong Kong, Shanghai and the region from various organizations, ranging from schools, SMEs, MNCs, non-profit organizations and government agencies. These include names such as Housing and Development Board (HDB), Samsung, UPS, ING Bank, Park Hotel Group, Trichokare, Singtel, NHST Media, among many others.  

Also a worldwide-recognized NLP trainer and coach, Jacky is only one of the few trainers in the region who has gained his NLP education from the American Board of NLP, one of the largest and most established NLP boards in the world. He is also the founder of the Acme Success Coaching System™ which has been used to enrich and empower the lives of countless. 

A familiar face with the media, Jacky has also been featured three times on air with 93.8FM and appeared on Sunday Times. He is also the author of bestselling book “Increase your Sales with NLP”.  

Rave Reviews

“In this course, I have learned to relate and work better with people who have different energies and strategies from me.  I have learned to become more flexible when it comes to dealing with people who have different needs.”
– Rose, entrepreneur  

“Joining Jacky’s class has allowed me to manage and improve my relationship with various people around me. For instance, I have significantly improved my ability to ask intelligent questions and clarify information when necessary. Prior to attending this course, I had often got into awkward situations where I was tongue-tied and did not know how to keep a conversation flowing.”
– Duong, sales manager    

“NLP exposed me to the whole new dimension when it comes to influence and peak performance. I use the techniques daily to achieve some of the most unbelievable sales targets. I will highly recommend Jacky to others.”  
- Chariot, High Achieving Wealth Manager

"I would strongly recommend all business owners to go for this, if increasing the closing rate is their top priority"
- Grace, Printing Business Owner 

“Jacky’s proficiency as an NLP trainer definitely came through to my sales team. We were even guided through the follow-up after the training was completed. I am delighted to have engaged Jacky who gone the extra mile in enhancing the effectiveness of my sales team.”
-Alysha, HR Executive

Updated on: 20 Oct 2017
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